Blanket discounts give away margin
Site-wide promotions and coupon codes discount visitors who would have paid full price anyway—margin given up with no incremental sale to show for it.
Real-time, visitor-by-visitor decisioning—the existing experience, or a targeted incentive for visitors least likely to convert at full price.
Standard54%
Free shipping27%
10% off19%
Site-wide promotions and coupon codes discount visitors who would have paid full price anyway—margin given up with no incremental sale to show for it.
Visitors unlikely to buy at full price simply leave—without ever seeing the incentive that could have converted them.
Three principles keep the model honest and the experience untouched until you're ready.
Campaign, ad set, placement, and creative performance combine with on-site behavior and customer-journey telemetry to identify visitors unlikely to convert at full price.
Within the eligible, lower-intent audience, half receive the existing experience and half receive the incentive—isolating the incremental effect instead of crediting sales that would have happened anyway.
No customer-facing changes during data review and modeling. When an offer does launch, it's displayed in your own page and visual language—no pop-ups, banners, landing pages, or countdowns. You can pause or disable it at any time.
Site events, customer-journey telemetry, and historical website, promotion, and customer data
Device, location, time, referral information
Campaign, ad set, placement, creative, and acquisition performance (e.g. Meta Ads)
Purchases, plan selection, cancellations, refunds, payment failures
Shortened if historical data is usable. No customer-facing changes during this phase.
Once validated, we propose a targeting plan: what share of visitors to include, and what incentive to test.
Controlled rollout with regular reporting on contribution profit and revenue impact.
The primary metric, accounting for incremental conversions, margin given up, plan mix, variable costs, payment/refund/cancellation effects, and customer value over the measurement window.
Revenue per visitor, conversion rate, plan mix, average order value, cancellation/refund behavior, and LTV where estimable.
Probability of positive incremental profit, estimated annualized profit and revenue improvement, whether company-wide improvement hits ≥1%, and uncertainty ranges.
A short data review tells us whether your traffic and signal quality support this. No customer-facing changes, no commitment beyond that review.